Growing Your Self Storage Business with the 3M Framework: Marketing | Move-Ins | Money
We don’t just manage self storage properties – we grow them. Our proven 3M Framework maximizes leads, move-ins, and revenue to ensure your facility thrives
The 3M Framework (Marketing | Move-Ins | Money)
Step 1: Marketing – Get More Leads & Visibility
✅ Google Business Profile Optimization
✅ SEO & Online Presence
✅ Paid Ads & Retargeting
✅ Partnerships & Local Outreach
✅ Reputation Management
📣 If you’re not showing up when people search for storage, you’re losing money. Our 3M Framework puts you in front of customers first.
Step 2: Move-Ins – Convert More Leads into Paying Tenants
✅ AI-Powered Call Handling & Chatbots
✅ Sales Training for Managers
✅ Move-In Special Strategies
✅ Online Rentals & Automation
✅ Abandoned Lead Follow-Ups
📣 Marketing brings in leads – but if your move-in process is broken, you’re losing thousands. We optimize your conversion process so that every lead turns into a paying tenant.
Step 3: Money – Maximize Revenue & Increase Profitability
✅ Dynamic Pricing & Revenue Management
✅ Ancillary Revenue Streams
✅ Delinquency Reduction
✅ Operational Efficiency
✅ Financial Reporting & Analysis
📣 It’s not just about more tenants – it’s about making more money per tenant. Our 3M Framework turns every rental into a profit machine.
What's Included in Our Management Fee
Simple, Transparent, and Designed for Your Success—No Hidden Fees, Just Exceptional Value
Under 250 units: $1600
250-350 units: $1800
350+ units: $2000
No Setup Fee (Value: $4,000 one-time savings)
Start with us without any upfront costs or hidden charges—an immediate $4,000 value for your business.
Internal Call Center Services (Value: $1,000/month)
Our in-house call center is specifically designed to focus on your locations, ensuring a higher quality of service compared to third-party providers:
Dedicated Team: Your locations are handled by a small, trained team solely focused on your facilities—never shared with competitors.
Tailored Support: By integrating with facility management software, customer relationship management tools, and AI-powered solutions, we deliver accurate and timely assistance.
Streamlined Operations: From handling rental reservations and payment inquiries to managing access issues and escalations, our systems ensure seamless communication and operational efficiency.
Higher Service Standards: By keeping this service internal, we maintain control over quality, responsiveness, and accountability—delivering a superior customer experience for your tenants.
Call Center Hours: Our team is available Monday-Friday, 8:00 AM to 8:00 PM EST, and Saturday-Sunday, 8:00 AM to 4:00 PM EST to assist your customers.
AI Voice Self Storage Agent (Value: $300/month)
Our advanced AI-powered voice agent complements our internal call center by handling customer needs seamlessly, both during and after business hours. This ensures a consistent and professional experience for your tenants around the clock:
24/7 Availability: Never miss a lead—our AI agent is always ready to assist, answering calls anytime, day or night, even when call center agents are unavailable.
Unit Rentals: Customers can reserve and rent units instantly over the phone, providing convenience and capturing potential renters outside of normal operating hours.
Billing Assistance: Handles payment processing and account inquiries efficiently, reducing the workload on call center agents.
Delinquent Follow-Ups: Proactively contacts overdue accounts to minimize delinquencies and keep cash flow steady.
Seamless Collaboration: During business hours, the AI agent works in tandem with call center agents to streamline operations, ensuring calls are routed or escalated appropriately for personalized support.
AI Chat Bot (Value: $200/month)
Provide instant and accurate assistance to your customers with our AI-powered chat bot, integrated directly into your website:
Real-Time Support: Customers can ask questions and receive immediate answers, 24/7.
Unit Availability and Reservations: Helps renters find and book available units online.
Payment Assistance: Handles customer payment inquiries and issues.
Customizable Responses: Tailored to your facility's policies and offerings.
Google Business Profile Optimization & Review Management (Value: $350/month)
Maximize your facility's visibility in local search results and build customer trust with a professionally managed Google Business Profile:
Enhanced Local Search Visibility: Optimize your Google Business Profile to appear prominently in local search results, attract more inquiries, and drive foot traffic directly to your facility.
Review Management System: Boost credibility and customer trust by actively encouraging, monitoring, and responding to customer reviews. A strong reputation translates to more leads and higher conversion rates.
Comprehensive Revenue Management (Priceless ROI)
Maximize your facility’s earning potential with a strategic approach to pricing and promotions:
Competitor Analysis: Stay competitive with regular rate monitoring.
Dynamic Pricing: Real-time adjustments based on occupancy and market trends to optimize revenue.
Special Offers and Promotions: Deploy targeted discounts to fill units during slower periods.
Rate Increases: Strategically implement rent increases to boost profitability without driving away tenants.
Occupancy and Revenue Tracking: Gain insights into key metrics to maintain financial health.
Auction Management (Value: $150/month)
We execute efficient and consistent auctions to minimize delinquent accounts and maximize revenue for your facility:
Delinquency Follow-Up: Ensures overdue accounts are addressed promptly and professionally.
Compliance with Legal Requirements: Auctions are conducted in full adherence to state and local regulations.
Revenue Optimization: Keeps units available for paying customers and maintains optimal cash flow.
Manager Oversight (Value: $300/month)
We provide ongoing training, support, and supervision to your on-site or virtual manager, ensuring they meet performance standards and deliver excellent customer service:
Regular Check-Ins and Performance Evaluations: Frequent communication and assessments to ensure your manager meets operational standards and excels in their role.
Guidance on Daily Operations: Expert support for managing customer interactions, resolving conflicts, and streamlining day-to-day responsibilities.
Accountability for Cleanliness and Security: Clear expectations and oversight to maintain a well-organized, secure, and welcoming facility.
Travel for Site Audits (Value: $500/month)
Unlike most third-party management companies that pass travel expenses onto the property owner, we cover our own travel costs. This ensures we can personally visit your facility as needed to maintain smooth operations, proper maintenance, and compliance with industry standards—without any surprise charges. Our proactive approach guarantees your property is always running efficiently and up to expectations.
Bookkeeping (Value: $250/month)
Comprehensive financial tracking and reporting for your peace of mind. We handle income and expense management, keeping you informed every step of the way.
Owner Dashboards for Transparency (Value: $200/month)
Gain real-time insights into your property’s performance, revenue, and marketing efforts with detailed and easy-to-understand dashboards. Stay informed and in control.
Tailored Solutions Designed to Meet the Unique Needs of Your Facility
Additional Products & Services to Enhance Your Facility
Cubby Software, Website & Hassle-Free 2-Minute Move-In: (Required)
We require switching to Cubby Software to ensure optimal performance. After years of testing many vendors, we’ve identified Cubby as a reliable and efficient system specifically optimized for self-storage operations. This ensures smooth, consistent results and the best experience for our clients and your customers.
Hassle-Free Digital Move-In System: Customers can rent and move into a unit in just two minutes for a fast and convenient experience.
Integrated Solutions: Our software supports online reservations, payments, and account management, streamlining operations for you and your tenants.
Professional Website: A fully optimized website designed to attract and convert leads into renters.
Cost: $1/unit/month
SEO & Local Listings Management: (Optional But Highly Recommended)
Some properties and markets require additional focus to stand out online. We offer SEO and Local Listings Management as an optional service for sites needing more intensive attention:
SEO (Search Engine Optimization): Improve your property’s visibility in search results to attract renters.
Local Listings Management: Ensure consistent and accurate business information across online directories to maintain a professional and trustworthy presence.
Why It’s Optional: Every market is unique—some properties may already perform well online, while others need additional support. This service is tailored to your property’s specific needs.
Cost: $350/month
Pay-Per-Click (PPC) Advertising Budget:(Optional)
Boost your facility’s visibility and generate immediate leads with customized PPC campaigns designed to stand out in competitive markets.
Management Fee: For campaign setup, optimization, and performance monitoring.
Advertising Budget: Flexible and determined by your goals, paid directly to platforms like Google Ads (cost of clicks).
Cost: $250/month for management + your chosen ad spend.
Manager and/or Maintenance Staff Payroll
Payroll for on-site staff is handled separately and tailored to your property’s specific needs.
Site Supplies (e.g., Locks)
Supplies like locks and other essentials are billed directly to you.
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